GE Customs Operations Manager in Budapest, Hungary

Job Number



GE Global Operations

Business Segment

Global Operations EUR & RCIS

About Us

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Posted Position Title

Customs Operations Manager

Career Level




Function Segment


Location(s) Where Opening Is Available Hungary



Postal Code


Relocation Assistance


Role Summary/Purpose

As the Senior Customs Program/Project Manager you will be responsible to lead a program, initiative or project in support of compliance to the Customs Enterprise Standard. You will support Customs compliance activities at a Global, Regional, Country or Business level.

Essential Responsibilities

  • Lead an operational team of Customs professionals to enable shipments into the region by interfacing with Customs agents, BPOs, 3rd parties, logistics providers, GE business representatives, and Global Operations colleagues

  • Establish team priorities, behaviors and deliverables.

  • Monitor operational performance with quantitative and qualitative metrics.

  • Drive strong performance management in the team through clear expectations, performance appraisals, and feedback.

  • Proactively develop the capability of the team through strong development plans and coaching.

  • Drive employee engagement and inspire the team to contribute their best.

  • Develop strong working relationships with business and function partners

  • Responsible for driving compliance with all import and export operations activities in line with GE and external regulations and policies

  • Defect resolution management; including corrective action implementation

  • Implement strategic initiatives to improve efficiency, compliance and cost control

  • Provide advice, counsel and training to key stakeholders regarding Customs compliance, regulations and operational processes

  • Sponsor the Customs Enterprise Standards with the businesses and ensure business compliance with Government Customs laws and regulations

  • Identify Customs risk areas and develop actionable plans and procedures to mitigate those risks

  • Contribute to European Customs projects as required


  • Experience of defining and communicating a vision to support business strategy, broken down into clear operational deliverables.

  • Proven track record of motivating & managing team of professionals to deliver to consistently high standards

  • Demonstrated extensive knowledge and understanding of Customs Regulations and associated processes

  • Demonstrated professional qualities to perform effectively in a corporate environment; knowledgeable about how organizations function and how to get things done through formal and/or informal channels

  • Highly effective interpersonal communication skills with emphasis on building good working relations

  • Experience of process improvement and simplification

  • Ability to anticipate and resolve challenges efficiently

  • Demonstrated high-level professional ability in both oral and written communication required. Fluency in English.

  • Comfortable delivering against quantitative and qualitative performance metrics

  • Demonstrated ability to coordinate tasks of varying complexity through the application of technical, administrative, and analytical skills. Strong organizational skills required

  • Compliance & controllership mindset

  • Numerate with a good eye for detail

  • Proficient in Microsoft Applications

  • Excellent verbal and written English communication skills

Desired Characteristics

  • Additional European languages (other than Hungarian)

  • Knowledge of GE Customs systems and processes

  • Established networks within the GE Customs organizations in Europe