GE Commercial Order Entry Specialist - German Speaking in Budapest, Hungary

Job Number

2782761

Business

GE Global Operations

Business Segment

Global Operations EUR & RCIS

About Us

GE Global Operations is GE's multi-functional shared services organizations focused on delivering better outcomes at lower cost for our businesses and our customers. The strong partnership between Global Operations and GE Businesses creates a collaborative work culture and broadens best practice and industry knowledge sharing across the enabling functions. We believe that by keeping GE customers at the heart of everything we do, we will help GE work smarter, better and faster, allowing GE businesses to be more competitive in the global marketplace.

We are teams of functional process and domain experts, focused on the solutions that deliver results for the company. We think Big, we act as One, We deliver with Speed … so GE Works

Posted Position Title

Commercial Order Entry Specialist - German Speaking

Career Level

Experienced

Function

Business Development

Function Segment

Administration and Support

Location(s) Where Opening Is Available Hungary

City

Budapest

Postal Code

1138

Relocation Assistance

No

Role Summary/Purpose

The Commercial Shared Services (CSS) is a component of the Global Ops organisation. At CSS we work on tasks that directly impact customers. We provide services to GE sales and service teams that enable them to attract and serve customers faster, with better quality. Within the CSS organization the team has been put in place to enable Customer facing employees to spend the maximum of their time with the Client and help them throughout the whole Customer lifecycle.

Essential Responsibilities

From Customer onboarding (Customer Master), through Installed Base Management, preparation of price proposals and service contracts to various sales reporting, the team provides solutions for GE businesses in various domains (fields).

  • Provide high standard order entry and order administration service to support to business stakeholders

  • Input, update and maintain project order details based on purchase order and other documentation provided by business team

  • Interface with business stakeholders and other teams to identify and resolve problems in the orders, billing plans, etc. to ensure accuracy and timeliness of orders

  • Support relevant departments to provide excellent service by addressing requests in a timely fashion

  • Fulfill seamlessly all the tasks and responsibilities of the given operations process based on the standards of the Standard Operating Procedure (SOP)

  • Follow and document promptly all process related changes in the Standard Operating Procedures.

  • Be part of continuous improvement efforts/projects on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification

  • Act as extended staff of businesses’ commercial team to assist them with maintaining accurate data in all relevant systems

  • Ensures that each request related to commercial operations is documented, compliant with established business controls and is processed in a timely manner

  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification

  • Understand and fulfill all regulations of the internal policies of the company

Qualifications/Requirements

  • University or Colleague degree

  • Advanced level German and English skills

  • Working experience

  • Effective and professional verbal and written communication – both with internal and external customers

  • Solid critical thinking, ability to act as a gatekeeper

  • Ability to work with remote teams

  • Customer service attitude

  • Capability to overcome obstacles

  • Logical thinking, analytical mindset

  • Reporting skills

  • Proficient IT skills including Excel and Outlook

Desired Characteristics

  • Solid SAP knowledge and experience as a user

  • Experience in order entry or order management

  • Successful applicant will be legally eligible to enter into an employment relationship under the laws of Hungary

  • SSCHU