General Electric Dowty Field Services Representative in Boise, Idaho
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GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The Dowty Field Service Representative will be responsible for supporting the R391 Composite Propeller System, both on and off wing at the customer site. In this role, you will be the product expert and focal point for aiding with troubleshooting, training, planning, and logistical issues to complete the contract work scope. The Field Service Representative will be responsible for performing intermediate and limited depot level repairs in direct support of the customer.
The Field Service Representative will provide direction and assistance to work group to meet assigned objectives. In this role, you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
In addition you will :
Provide On-Site propeller maintenance inclusive of: Repairs, modification and preventative maintenance
Work scope includes both On-Wing and Off Wing repairs
Perform (OJT) On Job Training with technical instructions
Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
Provide on-site interpretation of data and technical instruction
Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
Provide technical assistance through on-site guidance and (OJT) training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
Be responsible for reports, including obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
Assist customer in scheduling maintenance and workload
Assist in ensuring parts meet established schedules
Reported malfunctions and identify / analyze any undesirable trends
Make recommendations on findings
Review effectiveness of maintenance actions in order to identify training needs
Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
Perform intermediate and depot level maintenance
Provide on-call and extended shift field service support
Conduct hands-on-training for Government personnel in aircraft operation, maintenance, and safety proficiency
Perform Certification release for equipment maintained
Assignment locations may include but are not limited to Arizona, Texas, Mississippi, Arkansas, New Mexico, Rhode Island, Florida, Georgia, California, Pennsylvania, North Carolina, and Alaska.
Bachelor’s degree from an accredited university or college (Or a High School Diploma / GED with a minimum of 4 years of experience in a field service or maintenance position) ELIGIBILITY REQUIREMENTS :
Must be willing to relocate to and / or service multiple sites within the United States of America based on business needs and availability of assignment opportunities
Assignment locations may include but are not limited to Arizona, Texas, Mississippi, Arkansas, New Mexico, Rhode Island, Florida, Georgia, California, Pennsylvania, North Carolina, and Alaska
Ability and willingness to obtain and maintain a security clearance while located domestically (at a US site)
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment
Bachelor’s Degree in Engineering from an accredited university or college, or equivalent knowledge and experience
Proven years of experience in a field service or maintenance position
Strong oral and written communication skills
Strong interpersonal and leadership skills
Proven analytical and quality improvement ability
Ability to interface at all levels of the organization, both internally and externally
C130J maintenance experience (US applicable)
‘Hands On’ repair experience and propulsion systems knowledge
Experience using Microsoft Office
Strong attention to detail
Self-starter comfortable working as a remote team member
Experience with military logistic / supply processes (N/A)
Composite repair experience
Capable of managing multiple and varied tasks
Being a global thinker
Open to relocating anywhere within the United States of America
Locations: United States; Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming; Sterling, Tuscon, Middletown, Abilene, Biloxi
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.