GE Staff Network Operations Engineer in Atlanta, Georgia

Job Number

2772573

Business

GE Digital

Business Segment

Digital Information Technology & Digital Thread

About Us

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted Position Title

Staff Network Operations Engineer

Career Level

Experienced

Function

Digital Technology

Function Segment

Digital Operations

Location(s) Where Opening Is Available United States

U.S. State, China or Canada Provinces

Georgia

City

Atlanta

Postal Code

30005-4154

Relocation Assistance

No

Role Summary/Purpose

GE is building operations teams focused on performance and availability of network edge services consumed by all business segments. These teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences.

Essential Responsibilities

  • Network professional with experience in DNS/DHCP management of a large environment, including network support, with a focus on both DNS & DHCP Implementation, Optimization and Support services, with good DNS BIND and Linux skills

  • Manage, own, and drive to completion DNS/DHCP service requests and projects

  • Fulfill customer service requests for DNS host additions, changes, deletions

  • Ability to interact and communicate across all levels of the organization backed by strong relationship building skills

  • Quickly respond and resolve DNS/DHCP/NTP service outages severely impacting consumers

  • Assist in establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria for DNS/DHCP/NTP services

  • Assist in developing automated solutions to address potential problems and repetitive tasks

  • Provide impact assessment and mitigation plan for changes going into the production environment

  • Contribute to root cause of severe and DNS/DHCP/NTP systemic outages, identify corrective actions and apply across the enterprise

  • Implement capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages

  • Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages

  • Analyze failure points in services to model risk level and resolution steps if failure occurs. Assist in driving architecture enhancements into DNS/DHCP/NTP environments to mitigate potential failure points

  • Available 24x7 to lead critical issue/problem resolution to complex problems where analysis requires in-depth evaluation with imaginative and innovative troubleshooting and experimentation

  • Perform operational health checks of the DNS/DHCP/NTP services to identify areas of concern and track activities to drive improvements at all levels of the architecture

Qualifications/Requirements

Basic Qualifications

  • Bachelor's degree in Computer Science, Information Management, similar STEM degree, or equivalent practical experience

  • Minimum 5 years experience in enterprise-wide deployments

Eligibility Requirements

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

  • Experience in managing High Available systems

  • Experience in TCP/IP network protocols and services including HTTP, FTP, DNS, and DHCP

  • Experience / certifications in load balancers : F5 / Big3d

  • Strong understanding and use of Linux commands

  • Experience with complex DHCP migrations from one platform to a different platform

  • Experience with InfoBlox (DHCP, DNS, IPAM), F5, and Windows DHCP and DNS

  • Extensive knowledge of network protocols (TCP/IP, SNMP, FTP, syslog, TFTP, etc.)

  • Must be comfortable operating in a collaborative, shared technical leadership environment

  • Ability to function well in an environment of multiple high priorities and implementation requirements

#DTR