GE Product Service Lead Engineer - GT Accessories in Atlanta, Georgia

Job Number

2766883

Business

GE Power

Business Segment

Power Power Generation Services

About Us

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted Position Title

Product Service Lead Engineer - GT Accessories

Career Level

Experienced

Function

Engineering/Technology

Function Segment

Services/Installed Base Engineering

Location(s) Where Opening Is Available United States

U.S. State, China or Canada Provinces

Georgia

City

Atlanta

Postal Code

30339-8402

Relocation Assistance

Yes

Role Summary/Purpose

The Product Service Lead Engineer–GT Accessories role offers opportunity for direct customer contact by providing technical support to the fleet in all phases of product life cycle. In this role you will work with multiple cross functional teams and customers to lead development of innovative solutions to Gas Turbine Accessories related issues, develop robust, cost-effective solutions to ensure safe and reliable equipment operation meeting customer needs as well as the needs of the business.

Essential Responsibilities

The Product Service Lead Engineer – GT Accessories will lead the execution of projects and initiatives with broad scope and high impact to the business and is a recognized expert in a specialized field. In this role you will be responsible for major and complex assignments with long-term business implications, manage complex issues within functional area(s) of expertise and contribute to the overall business strategy.

  • Own the technical resolution to multiple complex Gas Turbine Accessory Systems issues

  • Act as a conduit and proactively facilitate cross functional collaboration between engineering teams, design teams, commercial teams, manufacturing and suppliers to develop and implement technical solutions to meet customer needs

  • Provide leadership in coordinating and presenting at technical conferences and other customer facing events

  • Lead cross-functional teams in execution of Root Cause Analysis of GE equipment non-conformances

  • Lead cross-functional teams in Big-Y initiatives improving starting reliability, availability and trip reduction

  • Provide technical support and mentorship to others for new unit installation / startup and other outage work scopes providing PAC support for critical issues

  • Authoring of, as well as coaching and mentoring of others, in the creation of internal and external communications (TILS, ETC, customer presentations, etc.) to provide guidance on major issue resolution

  • Communicate fleet and product issues into the NPI process to identify new opportunities and drive development of effective offerings

  • Actively drive recruitment campaigns to produce a pipeline of talent

Qualifications/Requirements

  • Bachelors Degree in Mechanical Engineering with 2 years experience working with gas turbines OR 8 years relevant experience in related utilities, petro-chemical or paper industries

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

  • Significant design engineering, application engineering or field services experience having significant technical expertise with GE heavy duty gas turbines and accessory systems

  • Lives and works by the GE Beliefs

  • Self-starter with initiative and interpersonal skills to direct projects and work, of cross- functional nature, with demonstrated

  • ability to drive projects to completion.

  • Ability to work well with teams and communicate requests and requirements clearly

  • Strong written and verbal communication skills

  • Understands business objectives and drives specific tasks required to meet the objectives

  • Communicates the business vision effectively in an open and consistent manner

  • Displays good interpersonal skills - is accessible and approachable

  • Anticipates customer needs and ensures that they are met

  • Measures processes and performance through the customer's eyes

  • Communicates messages clearly and concisely

  • Can energize teams through inclusiveness and connection with people

  • Builds loyalty and commitment

  • Ability and willingness to travel domestically and internationally on short notice

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