GE Lead Engineering IT Analyst in Atlanta, Georgia
Power Power Generation Services
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Posted Position Title
Lead Engineering IT Analyst
Location(s) Where Opening Is Available United States
U.S. State, China or Canada Provinces
- The Lead Engineering IT Analyst will be the member of the newly created network monitoring & design team. The team and its members will handle monitoring and resolution of networking issues related to the PGS engineering turbine/site network connections. For new sites and upgrades to existing sites, this team will own all network design and coordination with vendors for install and delivery.
Monitor customer network connectivity, ISP, router, switch, access point
Troubleshoot and provide engineering expertise and direction to determine root cause analysis for any network connectivity disruptions
Provide advanced technical support on network connectivity issues and equipment
Work with GE corporate network teams as required to resolve networking issues
Execute actions to resolve connectivity disruptions
Work with vendors (ISPs, network equipment providers) as necessary to resolve issues
Work with the end customer or GE contract manager if necessary to facilitate resolution of issues
Willingness to travel on-site to ensure resolution of issues
Direct the preparation of and approve appropriate reports and communication status and results
Work with requisition teams to design and prepare networking diagrams for new site or upgraded site installatio
Bachelors degree in information technology, networking or related technical degree discipline
At least 5 years working hands on configuring and troubleshooting network equipment
Additional Eligibility Qualifications
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Networking certification: CCNA, CCNP or CSP
Critical thinking skills to ensure successful resolution of issues
Familiarity with network monitoring tools
Experience with wireless networking and deployment
Strong communication and interpersonal skills
GB/BB certified – Able to use Six Sigma tools and techniques to drive changes that will improve network asset availability